Updates and Notice of Material Change in the Use of Your Personal Information
How To Contact Us
Collection of Personal Information
When you register on our App we collect your Personal Information. Personal Information refers to information that tells us specifically who you are, such as your name, phone number, email, and postal address. We also collect billing information but we do not store any of your billing information.
We may also use Personal Information you provide when you visit our App or become a registered user of the App or Services or to contact you to further discuss the App and Services that we provide, and to send information regarding myWardrobe and Working Dog, such as promotions, contests and events. App Visitors and registered users are invited to receive such information by providing an email address.
We collect and use personal information such as email address, name, and mailing address in order to provide the services of the app. These services include generating shipping labels and notifying you of sold items.
Credit Card and payment information is collected directly by a 3rd party, Stripe, and is not stored in the app or on our servers. All payment information is securely stored as unique tokens.
We collect anonymous information such as referrer, page views, and login statistics to help improve the app, and analyze ad performance. This information is not tied to your name or email address in any way.
Disclosures and Transfers of Personal Information
We do not share with or disclose Personal Information to third parties, except when one or more of the following conditions is true:
- We have your permission to make the disclosure;
- The disclosure is necessary for the purpose for which the Personal Information was obtained;
- The disclosure is to our credit card service provider in order to fulfill and carry out the purchase and provision of the Services requested by you;
- The disclosure is required by relevant law;
- The Personal Information to be disclosed is otherwise publicly available in accordance with the applicable law;
- The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;
- The disclosure is for our own marketing purposes, or, with your authorization, for the marketing purposes of third parties;
- The party to whom the disclosure is made controls, is controlled by, or is under common control with Working Dog;
- The disclosure is in our sole discretion necessary for the establishment or maintenance of legal claims or legal compliance, to satisfy any law, regulation, subpoena or government request, or in connection with litigation;
- The disclosure is in our sole discretion about users who we believe are engaged in illegal activities or are otherwise in violation of our policies or Terms of Service;
- The disclosure is to outside businesses to perform certain services for us, such as maintaining our App and Services, providing marketing assistance, and data analysis (“Administrative Service Providers”), including Administrative Service Providers outside the country or jurisdiction in which you reside.
Opting In for Canadian Customers
If you are a Canadian citizen, you will need to provide us with your express consent to being contacted by us, or receiving such information from us when you register to use the Services by selecting to opt in. This consent will be necessary in order to receive information regarding updates to the Services and for us to send you information regarding myWardrobe and Working Dog, such as promotions, contests and events.
Again, your email will not be distributed or shared with third parties and you can revoke your consent at anytime to stop receiving any communication by emailing firstname.lastname@example.org.
If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us send us a request specifying your new choice. Simply send your request to email@example.com.
You may opt out of being contacted by us, or receiving such information from us, at any time by sending an email to mywardrobeonline.org.
The App contains links to other websites. Working Dog is not responsible for the privacy practices or the content of these other web App. You will need to check the privacy policies of these others websites to understand their policies.
Third Party Advertising and Tracking
You may see certain ads on other websites because we participate in advertising networks administered by third parties. These networks track your online activities over time by collecting information through automated means, and they use this information to show you advertisements that are tailored to your individual interests. The information they collect includes information about your visits to our websites, such as the pages you have viewed.
These third-party tracking technologies may be set to, among other things: (a) help deliver advertisements to you that you might be interested in; (b) prevent you from seeing the same advertisements too many times; and (c) understand the usefulness to you of the advertisements that have been delivered to you. You acknowledge and agree that associated technology may access and use your device and may set or change settings on your device in connection with the associated operations. Note that any images (or any other parts of content) served by third parties in association with third-party ads or other content may serve as web beacons, which enable third parties to carry out the previously described activities.
This collection and ad targeting takes place both on our website and on third-party websites that participate in the ad network, such as App that feature advertisements delivered by the ad network.
This process also helps us track the effectiveness of our marketing efforts. We and third-party vendors, including Google use first-party cookies and third-party cookies together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our website.
Correcting & Updating Your Information
To update, correct, or change any of your information, including your billing information, or to discontinue your account with us, please email firstname.lastname@example.org. We will respond to your correction or update request within 3 business days.
Data Retention and Destruction
Information collected is retained by Working Dog indefinitely and available to your for as long as you remain a user of our App in good standing. If you cancel your account (or it is terminated for any reason), we make no guarantee that your data will remain in our system if you wish to return later. Similarly, a data sunset policy will likely be implemented in the future, but does not exist today and we cannot guarantee that data is fully scrubbed from all backups and snapshots.
Confidentiality and Security
We restrict access to information collected about our customers and our visitors at our App to our employees, our affiliates’ employees, or others who need to know that information to provide services to our visitors or customers or in the course of conducting our normal business operations. We maintain appropriate physical, electronic, and procedural safeguards to protect the information collected via the App. We also advise all Working Dog employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our Company’s business ethics standards and confidentiality policies.
Working Dog protects its databases with various physical, technical and procedural measures and we restrict unauthorized access to our visitor and customer information. While we implement these and other security measures on our App, please note that 100% security is not always possible. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.
Working Dog does not intend the App and Services to be used by individuals under the age of majority. We do not seek or knowingly collect any Personal Information about children under 15 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 15, we will make commercially reasonable efforts to delete such information from our database.
If you are the parent or guardian of a minor child who has provided us with Personal Information, you may contact us at email@example.com and we will use our best efforts to remove such information from our databases.
Social Media Platforms and Website
Additionally, in the event that any one of the social media platforms offers a message board or any other interactive or social-type feature on a website administered directly by us, please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information (e.g., stories, pictures, ingredients, tips, etc.). Although we may take certain precautions to protect those who use these areas of the myWardrobe and Working Dog apps and websites, we encourage you to be wary of giving out any personal information in such public forums. The information you post can be collected and used by people you don’t know. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.
Visiting our App from Outside of the United States
Our application and database servers are located in the United States. Some files, including stored audio recordings, are stored on Amazon’s cloud. If you are located outside the United States and choose to provide information to us, please be aware that we transfer Personal Information to the United States and process and store it there. As a result, this information may be subject to access requests from governments, courts, law enforcement officials and national security authorities in the United States according to its laws. Subject to the applicable laws, we will use reasonable efforts to ensure that appropriate protections are in place to maintain protections on the Personal Information. By submitting your Personal Information, you expressly consent to having your personal data transferred to, processed, and stored in the United States.